NOS ACTUALITÉS

Objectifs pédagogiques de la formation Vente en magasin de luxe

Valoriser sa présentation pour optimiser l'image de la marque et de son point de vente

Acquérir les attitudes et les techniques de communication adaptées à l'univers du luxe

Mieux connaître la clientèle pour établir une relation « sur-mesure »

Maîtriser les enjeux de la vente dans un environnement de rêve pour fidéliser la clientèle

Maîtriser et perfectionner toutes les étapes d'un entretien de vente


Objectifs

pédagogiques


L'accueil de la clientèle haut de gamme : Rappel des fondamentaux

Rappel des différentes étapes et principes à respecter pour offrir un accueil haut de gamme

L'attente de la clientèle et la prise en compte des attentes du client CSP++

La prise en charge du client

La considération et l'impression d'être unique

L'attitude et les gestes du vendeur haut de gamme


Focus sur la prise en charge de la clientèle étrangère : Qui sont vos clients ? Stéréotypes et conséquences

L'esprit de la vente en magasin haut de gamme / luxe

Les grandes étapes de la vente

La rencontre / La découverte / L'argumentation et la présentation de l'offre

La vente / La conclusion / La prise de congé

Savoir communiquer dans le cadre d'un entretien de vente dans l'univers du luxe

Contrôler mes attitudes, la gestuelle, l'observation et la synchronisation

Créer un climat de confiance et développer mon empathie, déterminer les distances à conserver avec mon client

Écouter son client pour mieux le connaître et découvrir son univers


S'affirmer pour être moins passif, engager le client : Renforcer mon assertivité grâce à quelques repères

Savoir travailler le contact et la relation client tout en conduisant son plan de vente

Construire et conduire un entretien de vente en magasin 


Oser questionner grâce aux techniques de questionnement : Découvrir les besoins d'un client

Les questions de contrôle et la force du compliment

Être force de proposition sur le bon produit et au bon moment

L'approche ventes complémentaire : Oser proposer naturellement

Repérer les signaux et les freins à l'achat


Établir sa liste d'arguments en tenant compte de leur genre et de leur impact

Sélectionner et classer ses arguments méthodiquement

Concevoir une argumentation claire et concise

Choisir les arguments et adapter sa stratégie selon les motivations d'achat et la nationalité du client


Préparer le terrain aux objections (L'argumentation source principale de l'objection)

Les différents types d'objections

Les techniques de réfutation des objections


La conclusion et l'acte d'achat

Saisir le moment propice pour engager le client vers l'achat

Convaincre avec confiance, assurance et enthousiasme


La prise de congé

Profiter de la vente pour fidéliser le client, s'assurer de sa satisfaction

L'accompagnement jusqu'à son départ, même après le passage en caisse


JOURNÉE COMPLEMENTAIRE _ OPTION : Comportements et relations face à une clientèle étrangère

Nuances incontournables dans le verbal et le non-verbal

La communication : Mots, comportements, rituels et symboles

La proxémique : distance vs. proximité

Améliorer la conversation en évitant les malentendus

Les messages implicites et explicites

Cultures comparées & Traits de caractères


NOS ACTUALITÉS

Une contribution unique et un Opca uniqu

Posted on March 15, 2017 at 5:45 AM

 Une contribution unique et un Opca unique

1) La création d’une contribution unique :


La loi a simplifié les modalités de financement de la formation professionnelle en instituant une

contribution unique versée à un organisme unique, en lieu et place d’un dispositif prévoyant

trois types de contributions versées à différents collecteurs, assorti d’un dispositif de dépenses

libératoires.

Le nouveau principe est donc simple : un seul taux par entreprise, ce taux étant déterminé en

fonction de l’effectif. Une fois le taux connu, il suffit de l’appliquer à la masse salariale de

l’année considérée et de verser la somme correspondante à l’Opca dont relève l’entreprise.


Cette contribution sera :

- versée pour la première fois à compter de la collecte réalisée en 2016 ;

- calculée sur les rémunérations payées en 2015 ;

- versée à un Opca unique qui collectera l’ensemble des fonds de la formation

professionnelle, y compris le CIF.

Elle devra être versée avant le 1er mars de l’année N+1 à l’Opca. Ainsi, le premier versement

devra intervenir avant le 1er mars 2016.


Un décret n°2014-1420 du 24 octobre 2014 fixe la répartition de cette contribution unique et

reprend, les pourcentages fixés par l’Ani du 14 décembre 2013 (articles R 6332-22-2 à R 6332-

22-6 du code du travail).


En outre, les Opca devront verser au Fonds paritaire de sécurisation des parcours

professionnels (FPSPP) les fonds collectés au titre de son financement avant le 30 avril de

chaque année (article R 6332-22-6 du code du travail).


2) Les nouveaux taux de la contribution unique :


La contribution unique est calculée sur la base des salaires versés par l’employeur au cours de

l’année précédente (N-1), selon des taux déterminés par l’effectif de l’entreprise

(articles L 6331-2 et L 6331-9 du code du travail) :

- 0.55 % : entreprises de moins de 10 salariés ;

- 1% : entreprises de 10 salariés et plus (ce taux peut être ramené à 0.8 % si

l’employeur s’engage pour trois ans par accord d’entreprise à financer directement le CPF

(compte personnel de formation) de ses salariés à hauteur d’au moins 0.2 % de la masse

salariale


Les employeurs qui, en raison de l’accroissement de leur effectif, atteignent ou dépassent au

titre d’une année, pour la première fois, l’effectif de 10 salariés restent soumis, pour cette année

et les deux années suivantes, à l’obligation de financement prévue pour les entreprises de

moins de 10 salariés (article L 6331-15 du code du travail). Cela signifie que pendant trois ans

(N, N+1, N+2), ils seront soumis au taux de 0.55 %.

Au-delà, le taux ne sera pas immédiatement porté à 1 %, puisque pour la quatrième et la

cinquième année, le taux sera calculé en diminuant le montant des rémunérations versées

pendant l’année d’un montant équivalent à respectivement 0.3 % et 0.1 % (article R 6331-12 du

code du travail).

Exemple : la contribution due en cas de franchissement du seuil de 10 salariés sur une masse

salariale de 1 million d’€ est égale à :

- 0.55 % X 1 000 000 € (soit 5 500 €) pour les années N, N+1 ; N+2 ;

- 1 % X 997 000 € (9 970 €) pour l’année N+3 ;

- 1% X 990 000 € (9 990 €) pour l’année N+4 ;

- 1 % x 1 million d’€ (10 000 €) à partir de l’année N+5.

Source : SVP Experts

Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

227 Comments

Reply JamesLOK
7:58 PM on July 4, 2017 
Downloads Music/MP3/FLAC/ Private FTP Scene 1990-2017 FTP Server, Music Videos,
Minimal, Hardstyle, House, Techno, Tech-House, Dance, Trance, Club, Pop, Rock, Rap, Bass
https://0daymusic.org
Reply nike kyrie 5
11:06 PM on July 12, 2020 
My husband and i were absolutely delighted that Raymond managed to carry out his investigations through your ideas he grabbed when using the web page. It is now and again perplexing to simply choose to be giving freely solutions that most people have been trying to sell. And we also acknowledge we now have the website owner to give thanks to for this. The entire explanations you made, the straightforward web site navigation, the friendships you make it easier to promote - it's got many superb, and it is facilitating our son in addition to us recognize that that topic is amusing, which is wonderfully mandatory. Many thanks for the whole thing!
nike kyrie 5 http://www.kyrie5.us
Reply curry 6 shoes
2:18 AM on July 13, 2020 
I really wanted to develop a brief word so as to thank you for these remarkable tips and tricks you are giving on this website. My long internet search has finally been honored with high-quality tips to go over with my family. I would express that we website visitors actually are rather lucky to exist in a wonderful community with very many brilliant professionals with beneficial secrets. I feel pretty privileged to have come across your entire webpage and look forward to really more brilliant times reading here. Thank you once again for a lot of things.
curry 6 shoes http://www.curry-6.us
Reply curry 7 shoes
9:31 PM on July 13, 2020 
I simply had to thank you so much once again. I'm not certain what I would've used without the entire points contributed by you regarding such a concern. This has been the intimidating circumstance for me, however , noticing a professional technique you treated the issue took me to jump over happiness. I am happier for the work and as well , believe you know what a great job you happen to be providing instructing some other people by way of your webblog. I'm certain you've never encountered all of us.
curry 7 shoes http://www.curry7.us
Reply nike air max
6:39 AM on July 14, 2020 
I'm commenting to make you understand of the awesome experience my friend's girl encountered reading your webblog. She realized plenty of details, not to mention how it is like to have a marvelous teaching mood to make many others just master a variety of multifaceted issues. You really exceeded my desires. Thanks for supplying these essential, trusted, revealing and in addition easy guidance on that topic to Janet.
nike air max http://www.nike-airmax2017.us.com
Reply kd shoes
12:22 AM on July 16, 2020 
Thanks a lot for providing individuals with such a breathtaking opportunity to check tips from this site. It can be very pleasant and also stuffed with amusement for me personally and my office peers to visit your site more than 3 times per week to read through the newest guides you will have. And of course, we are certainly contented with the sensational methods served by you. Some 1 facts on this page are in truth the very best I have ever had.
kd shoes http://www.kd-10.us
Reply longchamp
4:54 AM on July 16, 2020 
I in addition to my friends came studying the great pointers from your web blog and so before long I got an awful suspicion I had not thanked the website owner for those secrets. All of the young boys appeared to be for this reason joyful to read through them and have now definitely been enjoying these things. Thank you for being very thoughtful as well as for considering this sort of incredibly good information millions of individuals are really desperate to understand about. My personal sincere apologies for not expressing appreciation to sooner.
longchamp http://www.longchamps.org.uk
Reply yeezy wave runner 700
9:41 PM on July 16, 2020 
I want to express my passion for your kindness in support of men who have the need for assistance with your issue. Your real dedication to getting the message all over had become astonishingly productive and has without exception empowered somebody much like me to reach their desired goals. Your own interesting guide entails so much to me and still more to my peers. With thanks; from everyone of us.
yeezy wave runner 700 http://www.yeezy700.us.com
Reply golden goose
6:33 PM on July 19, 2020 
I wish to show appreciation to this writer just for rescuing me from this type of incident. Right after surfing through the internet and meeting ways which are not powerful, I figured my life was over. Being alive without the answers to the issues you've resolved as a result of your guideline is a critical case, as well as the ones which might have in a wrong way affected my entire career if I had not noticed your site. Your own training and kindness in controlling all the stuff was very useful. I don't know what I would've done if I hadn't come across such a thing like this. I can now look forward to my future. Thanks for your time very much for the skilled and sensible guide. I will not think twice to endorse your blog post to anybody who would like guidelines about this subject.
golden goose http://www.goldengoosesonline.com
Reply spongebob kyrie 5
8:09 PM on July 19, 2020 
I definitely wanted to post a brief message to be able to appreciate you for the precious pointers you are showing here. My time intensive internet research has at the end of the day been honored with brilliant insight to share with my pals. I would say that we readers actually are really lucky to dwell in a very good community with many awesome people with valuable suggestions. I feel truly happy to have used your web page and look forward to tons of more fabulous times reading here. Thanks again for everything.
spongebob kyrie 5 http://www.kyrie5spongebob.us
Reply goyard handbags
11:39 PM on July 20, 2020 
I just wanted to write down a simple message to express gratitude to you for the marvelous instructions you are giving out at this website. My long internet look up has at the end been recognized with useful details to talk about with my companions. I would tell you that we visitors actually are quite fortunate to be in a really good site with so many brilliant people with very beneficial principles. I feel quite privileged to have discovered your entire webpages and look forward to tons of more cool moments reading here. Thanks a lot again for everything.
goyard handbags http://www.goyardhandbag.us
Reply air max 90
9:45 PM on July 22, 2020 
I and my pals appeared to be checking out the great guidelines on your web site and immediately I got an awful suspicion I never thanked the blog owner for them. Most of the men are actually as a result joyful to study all of them and have now simply been having fun with these things. Appreciate your simply being so kind and for going for such beneficial topics millions of individuals are really eager to be aware of. My very own honest regret for not expressing gratitude to earlier.
air max 90 http://www.airmax90.us.org
Reply jordan shoes
2:28 AM on July 23, 2020 
My wife and i were now excited John managed to complete his inquiry because of the precious recommendations he got from your blog. It's not at all simplistic to just be offering helpful hints that a number of people might have been making money from. And we fully grasp we now have the website owner to be grateful to for that. The specific illustrations you made, the straightforward site menu, the friendships you can aid to foster - it's got everything incredible, and it's really helping our son in addition to the family reason why that subject is excellent, which is very fundamental. Thank you for the whole lot!
jordan shoes http://www.jordan12.us.com
Reply supreme
8:59 PM on July 23, 2020 
Thanks so much for providing individuals with an exceptionally splendid opportunity to read from this blog. It's usually very lovely and packed with a great time for me and my office fellow workers to visit your blog minimum 3 times weekly to see the newest things you have got. Of course, I am also actually pleased considering the mind-blowing guidelines served by you. Some two areas in this posting are really the most effective we have had.
supreme http://www.supremeclothings.com
Reply air max 270
6:32 AM on July 26, 2020 
My wife and i were really relieved that Louis could finish up his investigation using the precious recommendations he was given out of the weblog. It's not at all simplistic just to choose to be handing out strategies that many the rest may have been selling. And we know we have the writer to give thanks to for that. Those explanations you've made, the easy site navigation, the friendships you can assist to promote - it's got everything remarkable, and it is letting our son in addition to our family know that this content is entertaining, which is certainly exceedingly important. Many thanks for all!
air max 270 http://www.air-max270.com
Reply nike air max
12:24 PM on July 26, 2020 
I in addition to my buddies appeared to be going through the great key points found on your web page then before long came up with a horrible suspicion I had not thanked the web blog owner for them. Those men appeared to be stimulated to read all of them and have in effect very much been taking pleasure in these things. I appreciate you for turning out to be indeed helpful as well as for using some useful useful guides most people are really wanting to know about. Our sincere regret for not expressing appreciation to you sooner.
nike air max http://www.air-max.us.com
Reply surpreme
2:32 AM on July 27, 2020 
Thanks so much for providing individuals with a very superb opportunity to read articles and blog posts from this web site. It's always very sweet and as well , jam-packed with amusement for me and my office acquaintances to search your web site more than three times in one week to find out the fresh guidance you have got. Not to mention, I'm just certainly satisfied for the attractive suggestions you serve. Certain 3 points in this article are rather the best I have had.
surpreme http://www.supreme.us.org
Reply bape clothing
12:03 PM on July 27, 2020 
My husband and i felt very lucky that Edward could finish up his analysis via the ideas he grabbed through the web site. It is now and again perplexing to simply continually be giving for free secrets most people may have been making money from. And we all fully grasp we need the blog owner to appreciate because of that. The most important explanations you made, the straightforward site navigation, the relationships you can assist to create - it is all astonishing, and it's facilitating our son and us know that the article is brilliant, which is especially vital. Thanks for the whole thing!
bape clothing http://www.bape-clothing.us
Reply christian louboutin outlet
12:18 AM on July 29, 2020 
I am commenting to let you understand what a magnificent discovery my cousin's daughter gained going through the blog. She came to understand a wide variety of things, not to mention what it is like to have an amazing teaching spirit to make the others clearly thoroughly grasp specific extremely tough subject areas. You truly surpassed our own desires. Thank you for providing the precious, healthy, educational and cool thoughts on your topic to Janet.
christian louboutin outlet http://www.christianlouboutinoutlets.us.org
Reply curry shoes
5:00 AM on July 29, 2020 
I actually wanted to make a simple note to appreciate you for the wonderful solutions you are giving out at this site. My long internet search has now been compensated with beneficial content to write about with my company. I 'd assert that most of us site visitors actually are undeniably blessed to be in a wonderful site with many marvellous professionals with great methods. I feel truly grateful to have discovered your entire website page and look forward to so many more enjoyable moments reading here. Thanks again for a lot of things.
curry shoes http://www.stephencurry.us.com